Peet's Coffee & Tea Reviews

Peets.com offers a variety of coffee and tea products with prices that cater to a range of budgets. The cost of hot coffee starts from around $2.00 for a small size, with larger sizes and specialty drinks like Cappuccinos and Lattes costing slightly more. Iced drinks such as Cold Brews and Iced Lattes are priced starting at $2.50 for a small, going up to around $5.60 for larger or more elaborate options. Espresso shots can be purchased for as low as $2.00, and the menu also includes caffeine-free options like Hot Cocoa. For those looking for food items, the artisanal food menu offers a selection of fresh products. Additionally, Peets.com provides a subscription service for regular deliveries of their coffee products, which includes exclusive savings and free shipping perks.

Peets.com is renowned for its craft coffee and has a rich history dating back to 1966. The website offers a variety of coffee products, including limited release blends and subscriptions for regular deliveries. Among the popular offerings are the Major Dickason's Blend, known for its earthy and spicy notes, and the Arabian Mocha-Java, which boasts flavors of cocoa, port, and cardamom. For those who prefer a darker roast, the French Roast is a favorite with its dark chocolate and smoky undertones. Additionally, Peets.com provides an array of espresso capsules and teas from the Mighty Leaf collection. The site also features a coffee bar menu for orders at local Peet's locations, where customers can enjoy seasonal beverages like the Honey Almond Latte with almond milk. Peets.com emphasizes sustainable sourcing and supports initiatives like the Mujeres to Market program, benefiting women coffee growers in Colombia.

Peets.com offers a variety of payment methods for both online purchases and in-store experiences. For online transactions, customers can update their payment information within their account settings under the 'My Subscriptions' tab. It is important to note that for security reasons, credit card information is not stored for one-time orders. In physical stores, Peets.com accepts contactless payments such as Apple Pay, Samsung Pay, Google Pay, and other similar services. Additionally, Peet's Coffee has rewards apps available for both iPhone and Android devices, which may also facilitate payment processes.

Peets.com ensures customer satisfaction with a 30-day return policy for a full refund, minus shipping and handling. To initiate a return, customers need to contact Customer Service. The shipping policy states that orders typically ship within two business days after placement. For example, an order placed on Monday would ship by Wednesday. However, if an order includes a coffee that roasts only on a specific day, the entire order will ship together on that day. Note that holidays may cause additional delays. Shipping rates vary based on the order type and destination, with free ground shipping available for subscription orders within the continental US and for standard orders over $49. Expedited shipping options are also available at varying rates.

Peets.com accepts PayPal as a payment method for subscriptions. Customers can set up a new subscription using PayPal by adding the subscription to the shopping cart and selecting 'PayPal (Subscriptions)' on the payment screen. However, it is important to note that payment methods on existing subscriptions cannot be changed from a credit card to PayPal. For those wishing to use PayPal, the current subscription must be canceled and a new one started.